Support

A problem with an order? Open it in the app and tap Get help. That reaches us fastest, with all the details attached.

Anything else: email Show email address. We reply within a day.

Quick answers

• The rider can’t find me. Open the order and tap Edit directions. Riders see the change straight away.
• I lost my 4-digit code. It’s on the order screen until the order is delivered.
• Wrong or missing item. Get help → Something’s missing or wrong. We’ll call you.
• Want to ride or list your shop? Account → Deliver with Pheri or List your shop.
• Delete my account: here’s how.